YOUR QUESTIONS, ANSWERED

Before your next departure.

Choose your size, understand the divider and shop with confidence.

3suitcase sizes
2independent openings
1movable divider

How does the divider work?

Pack clean clothes into the main compartment. As clothing is worn, put it through the front opening. The flexible divider shifts to give each side the room it needs, keeping the two separated.

Which size is right for me?

The 22-inch Carry-On is a guide for 5–7 days, the 26-inch Check-In for 7–14 days, and the 29-inch Large Check-In for 10–14+ days. Packing habits affect capacity. The backpack suits daily essentials and weekend use.

Will the Carry-On fit my airline?

The published exterior size is 22 × 14 × 10 inches. Airline allowances vary. A 10-inch depth exceeds a 9-inch allowance, so compare your carrier’s full size and weight rules before booking.

How does the trial work?

Try your Flipside for 100 days. Contact us before shipping anything back and review the Returns page for the full conditions and exclusions.

What does the warranty cover?

The limited lifetime warranty covers eligible manufacturing defects for the original purchaser. Normal wear, cosmetic damage, misuse and airline damage are excluded.

Can I buy a set in mixed colors?

Yes. Build a set, select an available stripe for each piece and add the whole set to your bag. Prices are shown for every item; no bundle discount is currently applied.

What locks come with the larger cases?

The 26-inch and 29-inch cases include two removable combination locks, so each opening can be secured independently.

Questions about an order or the right bag for your trip? Our customer care team is here to help.

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