Clear terms for every order.

The Flipside terms cover browsing, shopping and use of our services.

USDdisplayed prices

SECUREpayment at checkout

CAREhelp with your order

Shopping with Flipside

Use the store lawfully and provide accurate order and contact details. Product availability, shipping charges, taxes and the final total are shown before you complete payment.

Orders and returns

Orders are subject to acceptance and availability. The approved 100-day trial applies under the published return conditions. Review exclusions and contact Flipside before sending a return.

Product information

Colors may appear different across screens. Check product dimensions and the baggage rules for your journey. Contact us if you need help selecting a product.

Your information

The privacy policy explains how information is collected, used and shared to provide the store and support your purchase.

Complete terms

The complete Flipside Terms of Service, linked below, explain service conditions, intellectual property, limitations and applicable rights. For questions, email info@flipsideluggage.com.

Questions about an order or the right bag for your trip? Our customer care team is here to help.

Ask a question →Read the full terms →